Introduction
The number 0800 023 2635 is used by the Department for Work and Pensions (DWP) to make outbound calls to claimants. These calls may be about a variety of things, such as:
- Your benefit claim
- Your work capability assessment
- Your Universal Credit claim
If you receive a call from this number, it is important to verify that the caller is genuine before providing any personal information.
What is 0800 023 2635
As mentioned above, 0800 023 2635 is a number used by the DWP to make outbound calls to claimants. These calls may be about a variety of things, such as:
- Your benefit claim
- Your work capability assessment
- Your Universal Credit claim
Why might I receive a call from 0800 023 2635
There are a number of reasons why you might receive a call from 0800 023 2635. Some of the most common reasons include:
- To check on your benefit claim
- To invite you to a work capability assessment
- To discuss your Universal Credit claim
How can I verify that the caller is genuine
If you receive a call from 0800 023 2635, there are a few things you can do to verify that the caller is genuine. First, you can ask the caller for their name and department. You can then check the DWP website to see if the person you spoke to is actually employed by the DWP. Finally, you can ask the caller for their reference number. You can then use this reference number to check the status of your claim online.
What should I do if I receive a call from 0800 023 2635
If you receive a call from 0800 023 2635, you should be polite and courteous to the caller. You should also be careful not to give out any personal information, such as your bank details or your National Insurance number. If you are not sure if the caller is genuine, you should ask to speak to a supervisor.
What if I’m not sure if the caller is genuine
If you are not sure if the caller is genuine, you should not give out any personal information. You should also hang up the phone and call the DWP on 0800 328 5644.
Conclusion
If you receive a call from 0800 023 2635, it is important to verify that the caller is genuine before providing any personal information. You can do this by asking for the caller’s name, department, and reference number. You can then check the DWP website or call the DWP on 0800 328 5644 to verify the caller’s identity.
